The Art Cottage Policies
We sincerely appreciate you enjoying your time with us! To help create a positive experience for everyone, these policies have been created.
Class Enrollment Policy
By reserving a spot in our classes you agree to pay tuition despite the ability to attend. In order to offer such low rates for our monthly classes, we require enrollment for at least one calendar month. Please notify us if you wish to cancel your enrollment, billing will continue until notification is received. No show and non-payment does not indicate intention.
It is your responsibility to notify us of cancellation. No show and no contact does not automatically cancel your class reservation. If student elects to drop enrollment from his/her class, he/she will lose all applicable discount, will no longer hold a spot in his/her preferred class, and will be subject to drop-in rates (see Drop-In Policy) until he/she signs up for a permanent ongoing class. Please contact the front desk or email to cancel any classes.
Please see make-up policies page
Missed Class Credit Policy
The Art Cottage provides budget friendly tuition with additional optional discounts. All of our class sizes are very small with personal attention given to students. We would be required to raise tuition if we could not consistently collect revenue from our limited seating. Therefore we provide a very liberal make-up policy but cannot offer credits towards classes. When students sign up they understand their obligation to make plans to attend as many regular scheduled classes as possible and accept the consequence of under utilizing our make-up policy.
No missed class credits will be given for illness, vacation or hardship reasons. Any classes that cannot be made up within the allotted time frame (see Make-Up Policies above) will be forfeited by student.
Class Drop-In Policy
A drop-in student is any student who requests to have the flexibility to choose the times and number of days during the month to attend class. These students will not be assigned to any regular reserved class. All students who elect to remain in “Drop-In” status will not be able to take advantage of any discounts, will pay drop-in class rate. All students understand that availability of space in classes is subject to the discretion of The Art Cottage. Students may be subject to last minute confirmation of available space in desired class requested. Drop-in students will normally not be accepted until 24 hours prior to the requested class.
Class Refund Policy
Maturity & Behavior Policy
The Art Cottage reserves the right to require additional parental/guardian support in cases of maturity or behavioral situations. Class age requirements may be flexible on a trial basis; ability and/or willingness to follow class instruction will be monitored by teachers and discussed with parents/guardians. The Art Cottage reserves the right to terminate and refund tuition for students with behavior problems that disrupts other students in enrolled class, or other classes held at the same time.
Parents/guardians understand that the stairs are to be used to access classroom, and stools are used to provide a comfortable platform for enjoying projects-misuse of facility property is the responsibility of the teachers to bring to the attention of parents/guardians. The parent/guardian responsibility is to ensure the behavior problems end.
Special Needs Policy
Parents/guardians may be required to be enrolled with student to provide the needed assistance to allow teachers to effectively service all other students within the class, and to give adequate space for the parent/guardian to interact with the student. If parent/guardian permanent assistance is needed, the parent/guardian will be required to pay for two students (two seats), all applicable and/or chosen discounts will be applied to their account. Any student needing complete one-on-one attention will be subject to individual instruction rates and available times and dates may be offered for classes with the individual student.